Reference

Terms and Conditions That Govern Your Account

These terms set out what you agree to when you open and use a 444y999 account, including how deposits via JazzCash, Easypaisa, and Raast are handled, what actions may affect your account standing, and how disputes are resolved.

Account registration termsJazzCash, Easypaisa, Raast deposit rulesWithdrawal and verification conditionsAccount suspension and closure policyGoverning jurisdiction notice
444y999 Terms and Conditions That Govern Your Account
HOW WE HANDLE THIS

Account Security, Data and Your Rights Under These Terms

Your account data and transaction records are held securely. Here is how we approach key areas covered by these terms.

Account Security

Your login is protected by OTP verification on each new device. If you notice unauthorised access, contact support immediately — we can freeze the account while you recover it.

Data Retention

We retain transaction records, including JazzCash and Easypaisa deposit logs, for the period required under applicable regulations. You can request a summary of your account history at any time.

Cookies and Session Data

We use session cookies to keep you logged in and to remember your wallet preferences. You can clear these from your browser settings, though doing so will end your active session.

Requesting Changes or Closures

To update your registered details or request account closure, contact support via live chat or email. Closure requests are processed after any pending withdrawals are settled.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear, or you need to dispute an account decision made under them, reach out through any of the channels below. For wallet-related term queries — such as a JazzCash deposit that was flagged or an Easypaisa withdrawal held for verification — our account support team handles those directly.

Live Chat Access live chat directly from your account dashboard. Agents handle terms queries, account flags, and wallet verification questions during support hours.
Email Support Send a detailed message to our support address for written records of any terms dispute. Useful when you need a documented response about account decisions.
Account Help Centre The Help Centre inside your account lists common terms questions and walks through the verification and withdrawal process step by step.

Common Questions About These Terms

Below are the questions we hear most often about account terms, wallet conditions, and what happens when a rule is triggered.

Yes, we may update these terms. When we do, the revised version is posted on this page and your continued account use after that point counts as acceptance of the updated terms.

If your account is suspended pending review, deposits already credited remain on the account. Withdrawal eligibility depends on the outcome of the review, which support will communicate directly to you.

No. Each person may hold only one registered account. Duplicate accounts are a breach of these terms and may result in both accounts being closed and balances voided.

Withdrawals are verified to confirm the wallet belongs to the registered account holder. If your Easypaisa number differs from what is on file, support will contact you to resolve the mismatch.

Send a written dispute to our support email with your account ID and the specific decision you are contesting. We review disputes within the timeframe stated in our response policy.

No. Raast deposits are subject to the same account terms as any other method. The payment rail does not alter your rights or obligations as set out in this document.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.